Conflict isn’t going away. If people look to you for comment, opinion, decision and ultimately action, regardless your intent and desire for a better present, the stuff of disagreements will remain. It isn’t a reflection upon your ability or integrity but the confluence of people and the competition of values.
Read MoreI talked with a leader who was in the quandary of feeling she wanted to do one thing but thinking she should do something else. In essence, her head and heart weren’t in agreement. She knew what convention expected of her, even what the demands were that she placed upon herself but meeting those expectations wasn’t satisfying her emotionally.
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